Coronavirus Covid-19 Communication

A message from Leo Bainbridge, Manager at Leos superstore.

At this extraordinary time, like many of us here at Leos superstore, many of you are concerned about the coronavirus (Covid-19). Our thoughts go out to those affected & are working tirelessly against this virus, wether its caring for them or otherwise.

As a family run business we care above all for our customers and staff members, from the beginning of the out break we have been maintaining very good hygiene throughout the stores and now we have included extra measures to care for you further. Some of the precautionary measure we took inlcuded placing hand sanitizers, keeping the counters, paying machines and other high traffic areas disinfected.

Further updates as of the 16.5.2020

We are back to business, with the Altea store running as normal. With new opening hours of 10 am until 3 pm. we hope to see you soon.

Dont miss out on special promotions on hundreds of items in stock

Update 20.3.2020

  As of the 16th of March our stores were closed in accordance of the state of alarm raised by the Spanish government, in order to help with the containment of the coronavirus in Spain. As a precautionary measure our stores located in Altea, & Calpe are closed until further notice, however in the mean time please feel free to shop online. And why not take advantage of our new local delivery service which costs as little as 1.99€

Id like to thank all of the hard work our staff members did whilst the fast evolving situation was affecting everything around us. Im sure i can confidently say we will be happy to see each one of our customers back at our stores as soon as we can reopen.

Delivery 

  • Please understand with high demand we are experiencing longer delivery times than normal.
  • All our delivery partners have received clear guidelines on how to deliver your order to you in the safest way
  • If you or someone in your household are self-isolating, we kindly ask you to book a delivery slot after the isolation period has ended
  • Click and collect . We continue welcoming customers to collect their order in the altea store.

 Our new initiative with Local delivery cost of only 1.99€, this is for our customers who know, love and trust our quality porducts. to be able to take advantage with a fast , contact free delivery to their door or selected address, in the safest way possible.

This new service mentioned above will be subject to orders with items being in stock, and also to limited post codes, as follows below. Please be aware we reserve the right to cancel this delivery option without prior notice. This is strictly a door drop off service. To keep to a minimal person to person contact. 

“Leave at my door Service delivery post codes included” :Image result for delivery package service

03590- Altea, Altea la vieja

03530, 03520- La nucia

03710- Calpe

03580- Alfaz del Pi

03501, 03502, 30503- Benidorm

03509- Finestrat

03570- Villajoyosa

03727- Jalon

03720- Benissa

03729- lliber

03517- Guadalest

If your postal address does not appear here, it will automatically be given another delivery method and cost. Other wise please contact us here

Please keep up to date with any news we have right here, like sales or new features & products

Thank you for your cooperation & please take care in this terrible current situation we are all struggling with.

Leo Bainbridge

Update 31.3.2020

 With the recent restrictions implemented by the Spanish government to help in the fight in curbing the Covid-19 virus. We have had many emails, regarding current orders, delivery dates & other consultations about special offers.

 Our deliveries for online purchases continue to work perfectly, although with a slight delay compare to normal, but still within a normal time frame considering the situation which we are all facing. We ar woring toghether with customers which have orders for larger items, which also need instalation or assembly. Likewise for these orders & items which are being made to order, we please ask for undertstanding. With the tighter restrictions on peoples movements manufacturing plants are coping with only the most essential team members. However all should be back to full capacity once these next 15 days are over, as long as the government does not pre- long the current situation.

In futher regards to made to order items, such as beds. A majority of these orders are being kept clean and safe in our warehouse, until we can deliver them responsibly. All of our customers have been contacted by telephone to acknowledge the current situation . If you have not been contacted, please send us a email with your concern.

In order to get this message accross to our customers, we are teaming up with local radio stations, forums & online guide pages.

#LETSALLSTAYSAFEATHOME 

The olive press – News paper in Spain, written in English, with top professional correspondents. Getting ever more popular with their thorough coverage on the Covid-19 pandemic in Spain. They publish a printed news paper every 2 weeks, and include a free online issure. Their Facebook page , Twitter Account,

Bay Radio – English Speaking radio station serving the whole of the Costa Blanca in Spain. Complete with their in depth news, weather reports,also their job spot and finally supporting local charities. Click on the link to go to their website , listen live or download their app.

Talk Radio Europe – One of Spains largest English speaking radio stations, News about the Covid-19, other current topics and keen debates. Citizens advise bureu . Listen live, keep up to date on Facebook , tune in radio,

British Embassy Madrid – The Spanish authorities have published a list of hotels and short-stay accommodation that will remain open during the state of emergency. You can find the list at the end of this document: https://www.boe.es/…/di…/2020/03/25/pdfs/BOE-A-2020-4027.pdf. Whilst these are mainly intended for workers, they will also be available for tourists who have been unable to return home.

British Ambassador Hugh Elliott said: “This is a very difficult time for British nationals who find themselves currently unable to get back to the UK and we welcome this announcement by the Spanish authorities that some hotels and short-stay accommodation will remain open during the state of emergency. Such accommodation is mainly aimed at workers, but there will be options available for British travellers who have not been able to return to the UK yet. Meanwhile we are in close contact with airlines to ensure those of you who wish to return home are able to do so in the coming days. More generally, if you live in the UK and are currently travelling in Spain, you should be making plans to return to the UK while there are still commercial routes available. As ever, stay up to date with the latest information by signing up to alerts at https://www.gov.uk/foreign-travel-advice/spain

El Pais – The most ciculated news paper in Spain, primarily written in Spain, now available in English. You can read all of the news around Spain. Keep up to date with the latest about The Covid-19, in Spain. Press the link for the English written version. Did you see the latest measures for non-essential workers, lock down in Spain?

The Costa Blanca News – One of the longest running English speaking newspapers. You Can also see details of how locals are living and coping with the quarantine measures brought down uopn people living on the Costa blanca. With a popular classifieds , Weather & yellow pages search helper. have a read of the latest measures brought out by the UK goverment to rescue british citizens with flights , at a cost of 75 million pounds

Costa blanca Online 24 – Is your local online guide to find any business in the area, hopefully with updated time tables, news & other information. for business that might be able to help you during the lockdown period.

Anglo Info – How To Guides. Angloinfo Guides provide the unbiased, in-depth answers you need so you can get on with life. How to live, work and play in spain.

Benidorm seriously – With everything you need to know about Benidorm in one place. Whilst your at home staying safe during this epedemic. you can browse through everything on Benidorm.

The Costa Blanca Guide – TCBG – find local shops & services, detailed information on important documents, local markets, upcoming events, municipal information & radio stations. Available in several languages.

The British Consulate Alicante

Stay at home

  • Only go outside for food, health reasons or work (but only if you cannot work from home)
  • If you go out, stay 2 metres (6ft) away from other people at all times
  • Wash your hands as soon as you get home

Do not meet others, even friends or family.

You can spread the virus even if you don’t have symptoms.

So if your feeling that you need to contact you local council, look through the list below and just click on the link. It will send you directly to their townhall page. Please remember #stayhomesafe.

La Nucia · Benidorm · Altea · Calpe · Jalon · Benissa · Javea · Vilajoyosa · Finestrat ·  Alicante · Denia .

Official organisations advise & information about Covid-19 

Furthermore here are some more usefull links just incase you need help during the Covid-19 epidemic.

-The Spanish government have a very good page on advising & helping. ministerio de sanidad

-Of course the NHS advise for everyone will guide you in English. NHS Covid-19

–  The regional Comunidad Valenciana health ministry page.

– The World Health Organisation , is the leading world health adviser. Have you seen their interactive map?Read their latest advise against the Covid-19 pandemic,  See & hear their You Tube channel

 

 

 

 

I know i can say from all of us at Leos , we want each and everyone to stay safe at home. We will see you again soon enough.

 

Why dont we normally advertise? we consider to pass the savings that we would normally spend on advertising onto our customers, with personal attention & high quality products, we beleive that our customers see how much we value them, so much that word of mouth is in fact the best form on advertising.

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